Problems creating a Customer Account?

If you are having issues creating a customer account, please try some of our basic troubleshooting steps:

• Update Chrome to the latest version.
• Clear your cache and cookies and other browser data, then open a new window.
• Try using Incognito mode. If this helps, one of your extensions is likely to cause the problem. Disable all of your extensions by deselecting the "Enable" checkbox next to them. Now re-enable them one by one to work out which one may be causing the problem.
• Try using a different browser - does the same issue happen?
• Try connecting your device to a different internet connection
• Try using a different device (like their mobile device browser)
• If they are using a VPN on their connections is to try using a regular connection.

Note: We highly suggest using the Chrome browser as it's more compatible with our system.

If the problem persists, send us a screenshot or a copy of a video on the process what is happening so we can forward it to shopify...thank you